AXA Directors and Staff Cooling Off Complaining Customers

AXA Staff Cooling Off Complainants!

Satisfied AXA customer base is less than two thirds this says a lot about the quantity of negativity expressed towards AXA-Swiftsure.

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AXA World

Tactical

2026 March 15

Customers will obey AXA Agents looking to invalidate all claims.

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Exterminate
AXA Design

Destruction

2026 March 15

Customers Will Obey! Exterminate! Exterminate! Exterminate All Claims!

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From Madam-LeClerk

This blog post shows a few different types of dodgy practices used by AXA-Swiftsure read below and elsewhere what this company appears to get up to

The deeper this company is investigated the more duplicitous in it's workings it appears to be


AXA How Low can this Company stoop

The Exposé Continues

Is Swiftsure most complained about Insurance service?

Less than 60% of customers are satisfied with Swiftsure
Most believe you can be swift--sure to be at a loss using this company
Swiftsure vehicle insurance complaints typically involve issues related to claims processing, policy management, and customer service.
It's important to contact their customer service for assistance or to escalate any unresolved issues.
This leads to further complaints AXA agents try to misinform customers by making false and untrue statements regarding cover.
The most frequent complaints in the vehicle insurance sector typically include:
Commercial Insurance Claims: Businesses may face challenges with vehicle insurance claims.
Motor Vehicle Insurance: Issues related to claims processing and coverage disputes.
Homeowner Insurance Claims: Complaints may arise from vehicle-related incidents affecting home insurance.
Household Content Claims: Complaints can also involve vehicle damage affecting household items.
What are common issues reported in Swiftsure vehicle insurance complaints?
Common issues reported in vehicle insurance complaints often include claim denials, delays in processing claims, and unsatisfactory settlement offers.
Many customers express dissatisfaction with how their claims are handled, which can lead to frustration and financial burden.


Sub-heading

This will be developed over time the research into AXA-Swiftsure is ongoing investigations into this company started a number of years ago and the information gathered will take some time to process.

Example code big chopping block 

Once all the information is collated someone will be in for the big chopping block.

AXA-Swiftsure customers have every right to worry about the conduct of AXA Agents and Directors currently in the UK (and possibly elsewhere) a major campaign is underway to locate and compensate vehicle purchasers who bought using finance companies who it seems used dishonest practices.

Low and behold probably near the top of these dodgy dealing companies someone is directly involved with AXA-Swiftsure
Close Brothers and are right in the middle of the dishonest practices.
accusations abound were finance companies involved played underhanded tricks of bribery and deception
backhanders to the vehicle suppliers by the finance companies in hidden to the customers deals


Kari Hale

Kari was appointed to the Board of AXA as an Independent Non-Executive Director in April 2021. Kari is a highly experienced audit and risk professional. Most recently he was Senior Audit Partner at Deloitte, specialising in FTSE 100 engagements, with broad sector experience and was a member of the firm’s UK financial services industry board. During his audit career, he led some of the firm’s highest profile, most complex and politically sensitive audits. Between 2004 and early 2007, Kari was Director of Finance Strategy & Risk at the (then) Financial Services Authority and chaired the Audit Quality Forum’s working group examining the purpose of audit. In June 2023 Kari was appointed as a Non-Executive Director of Close Brothers Group plc and Close Brothers Limited, where he is also Chair of the Audit Committee and a member of the Risk Committee.

Close Brothers

"Oh, what a tangled web we weave, when first we practice to deceive."
The Court’s Reasoning:
The Tort of Bribery: Should It Be Abolished?
The Supreme Court unanimously rejected Close Brothers’ submission that the tort of bribery should be abolished. The Court emphasised that common law liability for bribery was established by a trilogy of late 19th century cases and confirmed in Mahesan v Malaysia Government Officers’ Co-operative Housing Society Ltd [1979] AC 374. Lord Diplock had said by 1956 the law was “too well established … to be questioned”. The Court noted the numerous subsequent cases recognising the tort and its recent affirmation by the Supreme Court in Republic of Mozambique v Privinvest Shipbuilding SAL (Holding) [2023] UKSC 32. The Court stated at paragraph 145:

The question to ask is...


Why are Close Brothers who are strongly connected to AXA-Swiftsure

Trying to have the The Tort of Bribery abolished


AXA Customers Reviews Table

And don't forget more than 40% of AXA Customers raise complaints:

Name Country Score Comment
Tom Clark GB Rated 1 out of 5 stars AVOID - basic cover doesn’t even cover basic things!
Linda Gilbert GB Rated 1 out of 5 stars Shocking experience
Brendan US Rated 1 out of 5 stars Automated replies, slow responses and a general awful experience
John Taylor GB Rated 1 out of 5 stars Really poor, wanted to renew but as I had moved to a new build the system couldn't find our post code.
Sam GB Rated 1 out of 5 stars You cannot get in contact with this company
Gerhard Andreas Domke GB Rated 1 out of 5 stars Unhelpful, talking to Indian robots. Taking my Business somewhere else. Can't amend basic enquiries.
Darrin Moore GB Rated 1 out of 5 stars I got in contact for someone to call me ASAP but I'm still waiting so not very happy with the service so far
Argon GB Rated 1 out of 5 stars Un-trustable not happy not professional
Adam Muncey GB Rated 1 out of 5 stars Incredibly unhelpful service No option to speak to someone as I had an online policy only but there was no option online for the enquiry I had.
Customer GB Rated 1 out of 5 stars Rejected the purchased cover based on unfound claim.
Grant Viviers GB Rated 1 out of 5 stars Shocking service I’ve been with Swift for only a month now and it’s been a nightmare. Never respond to emails, only ever get a response saying we have received your email and will get back to you. Out of 20 emails I have sent them, I’ve had one response that had nothing to do with my emails to them!!!! I wish I had not paid a year in advance!!!
AXA Complaints Go On And on and on and on and on and on and on...

The AXA-Swiftsure complaints list is that long War and Peace would be an easier read...


This site will develop in time revealing more dodgy dealings and practices of AXA-Swiftsure.

  • Top of the Naughty List
  • Second list item AXA the non-customer friendly business
  • Third list item how much of their dodgy practices can be revealed

Dodgy Dodgy Dodgy... Throughout.


About AXA

An expose of the dubious practices of AXA-Swiftsure how customers valid claims are delayed invalidated mishandled by AXA Staff.
Do AXA Directors know what is going on?
You bet they do!!! Customer complaints directed at them are totally ignored.


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